FAQ
Find answers to our most frequently asked questions.
Shipping & returns
Do you ship worldwide?
Yes! We offer worldwide shipping to ensure you can enjoy Feettoy products no matter where you are.
How long does shipping take?
Shipping times vary depending on your location. Orders typically ship within 1-2 business days, with delivery times ranging on average :
- USA/Europe: 5–14 business days.
- Other regions: 8–20 business days.
We make sure your order reaches you discreetly and on time. You’ll receive a tracking number to follow your order once it ships.
Is delivery free?
We sometimes offer free delivery on special offers. But most of the time, delivery is not free. Shipping costs will be calculated at the time of payment according to your location.
Is the packaging and delivery discreet?
Yes! We ensure all orders are shipped in plain, unmarked packaging for your privacy.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email to monitor your delivery status.
Do you accept returns?
You have 14 days to make a return.
Due to the nature of our products, you can return your product if :
The product returned is intact and complete, in perfect condition for resale, in its original packaging, complete, labelled, new, unused, unworn, unwashed and unstained.
The seal must not have been broken
Your product must not have been opened
Your product must not have been used
Your product must be returned with all accessories
These conditions do not apply if your product is faulty or has a manufacturing defect.
For obvious reasons of hygiene, our quality department reserves the right to refuse any product suspected of not meeting the strict criteria mentioned.
What if my item is damaged or defective?
If your product arrives damaged or defective, please contact us within 14 days with photos, and we will assist with a replacement.
Products Information
What are Feettoy products made of?
Our silicone feet are crafted from high-quality, body-safe silicone designed for a realistic feel and long-lasting durability.
How do I clean and maintain my product?
Clean your Feettoy product with mild soap and warm water after each use. Let it air dry and store it in a cool, dry place.
Ordering & Payment
What payment methods do you accept?
We accept major credit cards and other secure payment options.
Can I change or cancel my order after placing it?
Orders are processed quickly, but contact us as soon as possible at hello@feettoy.com and we’ll do our best to assist you.
Partnership & Collaboration
How can I partner with your brand?
We welcome collaborations with businesses, influencers, and creators who align with our brand values. To explore partnership opportunities, please contact us at hello@feettoy.com
What types of collaborations do you offer?
We offer various partnership opportunities, including:
- Brand / Content creator Collaborations: Co-branded products, limited-edition releases, and joint marketing campaigns.
- Influencer Partnerships: Sponsored content, affiliate programs, and product gifting.
- Retail & Wholesale: Bulk purchasing and reseller opportunities.
Do you work with influencers and content creators?
Yes! We love working with influencers who share our vision. If you're interested, please send your media kit or social links at hello@feettoy.com
Do you work with influencers and content creators?
Yes, we have an affiliate program where you can earn commissions by promoting our products.
Need more information?
You can reach our team via email at hello@feettoy.com
We’re happy to assist you!
